A WORLD LEADER IN ARTIFICIAL TURF
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Privacy Policy

1. Who We Are

The data controller responsible for personal information collected through this Site is:

FieldTurf USA, Inc., 175 N Industrial Blvd NE, Calhoun, GA 30701, USA

Where applicable in the context of Canadian operations, our affiliate Tarkett Sports Canada, Inc. may also act as a data controller: 200-7445 Chem de la Côte-de-Liesse, Saint-Laurent, Quebec H4T 1G2, Canada.

2. Scope of This Policy

This Privacy Policy applies to personal information collected through the Site, including all pages, interactive tools (such as the Field Visualizer), downloadable content, and any online forms hosted at www.FieldTurf.com and related subdomains; communications you send to us through the Site, including contact form submissions and project inquiries; and automatic data collection through cookies and other tracking technologies, as further described in our Cookie Policy.

This Policy does not apply to third-party websites linked from the Site; personal information collected offline or through project contracts; or employee and contractor personal information.

The careers section redirects to Workday, a third-party applicant tracking system. Job applications are collected and processed directly by Workday under their own privacy policy.

3. Information We Collect

3.1 Information You Provide Directly

We collect personal information you voluntarily provide when interacting with the Site, including:

  • Identity & Contact: First and last name, job title, organization/company name
  • Contact Details: Email address, telephone number, mailing address, city, state/province
  • Project Information: Description of project, field type, location, budget range, timeline
  • Communications: Content of messages and feedback submitted through the Site

You are not required to provide personal information to browse the Site.

3.2 Information Collected Automatically

When you visit the Site, certain information is collected automatically through cookies, web beacons, log files, and similar technologies, including:

  • Device and technical information: IP address, browser type and version, operating system, device type
  • Usage information: pages visited, time and date of visits, session duration, navigation paths, links clicked, and content downloaded
  • Referral information: the website or source that directed you to the Site
  • Cookie identifiers: unique identifiers assigned by cookies and similar tracking technologies

Please refer to our Cookie Policy for a full description of the cookies and tracking technologies we use.

3.3 Information from Third Parties

We may receive information from third parties including analytics providers, advertising platforms, CRM and marketing automation systems, and publicly available business sources.

3.4 Sensitive Personal Information

We do not intentionally collect sensitive categories of personal information through the Site. If you choose to include such information in a free-text field, we will handle it with the same protections described in this Policy.

4. How We Use Your Information

We use personal information for the following purposes:

  • Responding to inquiries: Processing and responding to contact form submissions, project requests, and general correspondence
  • Marketing communications: Sending relevant product updates, event invitations, and industry content to business contacts who have expressed interest or consented
  • Analytics & site improvement: Analysing Site traffic, user behaviour, and performance to improve content and user experience
  • Advertising & retargeting: Serving targeted advertising to prior Site visitors through third-party advertising platforms
  • Lead management & sales: Managing B2B leads and routing inquiries to regional sales teams via our CRM platform
  • Security & fraud prevention: Detecting and preventing unauthorised access, abuse, and security threats
  • Legal compliance: Complying with applicable laws, regulations, subpoenas, court orders, and government requests
  • Business transactions: In connection with any merger, acquisition, asset sale, or corporate restructuring

5. How We Share Your Information

We do not sell your personal information.

5.1 Affiliates

We may share personal information with our affiliated entities for purposes consistent with this Policy, including centralised CRM and marketing operations.

5.2 Service Providers

We engage third-party service providers that process personal information on our behalf, including CRM and marketing automation, web analytics, digital advertising and retargeting, cookie consent management, and CDN and security services. We require all service providers to implement appropriate security measures and process personal information only on our documented instructions.

5.3 Professional Advisors

We may share personal information with legal counsel, auditors, and other professional advisors subject to appropriate confidentiality obligations.

5.4 Legal Requirements

We may disclose personal information if required by law, regulation, subpoena, or court order, or if necessary to protect the rights, property, or safety of FieldTurf, our customers, or the public.

5.5 Business Transfers

In the event of a merger, acquisition, or asset sale, personal information may be transferred to the acquiring entity, subject to standard confidentiality protections.

5.6 With Your Consent

We may share your personal information with other third parties with your prior consent. We do not share personal information with third parties for their own independent marketing purposes without your explicit consent.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on the Site to enhance functionality, analyse usage, and serve relevant advertising. Our cookie consent management platform allows you to accept, reject, or customize non-essential cookies when you first visit the Site.

For more information, please refer to our Cookie Policy at: https://fieldturf.com/en/page/cookie-policy/

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law:

  • Contact form / project inquiry data: For the duration of any business relationship and such further period as reasonably necessary to support future project opportunities
  • Marketing email engagement data: Duration of the marketing relationship, plus 12 months following opt-out or last engagement
  • Website analytics data: Typically 14–26 months per provider settings
  • Cookie consent records: 3 years from the date of consent
  • Legal holds / litigation-related data: Duration of any legal proceeding plus applicable statute of limitations

8. International Data Transfers

Personal information collected through the Site may be transferred to, stored, and processed in countries other than the country in which you are located, including the United States and other countries where our service providers operate. We implement appropriate safeguards depending on the destination and applicable legal framework.

9. Security

We implement reasonable and appropriate technical and organisational measures to protect personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet is completely secure. If you believe your personal information has been compromised, please contact us at legalprivacy@tarkett.com.

10. Children's Privacy

The Site is directed to business professionals and is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from individuals under 16. If you believe we may have collected information from a child, please contact us at legalprivacy@tarkett.com.

11. Links to Third-Party Websites

The Site may contain links to third-party websites. We have no control over, and accept no responsibility for, the privacy practices or content of third-party websites. This Privacy Policy does not apply to information collected on third-party websites.

12. Changes to This Policy and How to Contact Us

12.1 Updates to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this Policy. Your continued use of the Site following the posting of changes constitutes your acknowledgement of those changes.

12.2 How to Contact Us

Email: legalprivacy@tarkett.com

Mail: FieldTurf USA, Inc. Attn: Legal Department 175 N Industrial Blvd NE Calhoun, GA 30701 USA

We aim to acknowledge all privacy requests within 10 business days and resolve them within 30 days.

Regional Supplements

Supplement A — California Privacy Notice (CCPA / CPRA)

This Supplement applies to residents of the State of California and is provided pursuant to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

In the preceding 12 months, FieldTurf has collected the following categories of personal information from California residents: Identifiers (name, email, IP address, cookie ID); Personal Records (name, address, phone number); Internet/Network Activity (browsing history on Site, interaction data); Geolocation Data (general location inferred from IP address); and Employment Data (job title, organization name).

Your Rights Under the CCPA / CPRA:

  • Right to Know: Request disclosure of categories and specific pieces of personal information collected about you in the preceding 12 months
  • Right to Delete: Request deletion of personal information we hold about you, subject to certain exceptions
  • Right to Correct: Request correction of inaccurate personal information
  • Right to Opt-Out of Sale / Sharing: Opt out of sharing with advertising platforms via cookie preferences in the Site footer
  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise your rights, contact us at: legalprivacy@tarkett.com (subject line: "California Privacy Request"). We will respond within 45 calendar days of receipt.

Supplement B — U.S. State Privacy Notice

This Supplement applies to residents of U.S. states with comprehensive consumer privacy legislation, including Virginia, Colorado, Connecticut, Texas, Oregon, Montana, and others.

Subject to applicable thresholds and exemptions, you may have the right to: access your personal data; correct inaccurate personal data; delete personal data; receive your data in a portable format; opt out of targeted advertising (use the cookie preference centre in the Site footer); and opt out of profiling that produces significant legal effects.

To submit a request: legalprivacy@tarkett.com — include your state of residence and the nature of your request.

Supplement C — Canadian Privacy Notice (PIPEDA + Quebec Law 25)

This Supplement applies to residents of Canada under the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec's Act Respecting the Protection of Personal Information in the Private Sector (Law 25).

For personal information collected in connection with Canadian operations, the applicable affiliate is Tarkett Sports Canada, Inc., 7445 Côte-de-Liesse, Suite 200, Montreal, Quebec, H4T 1G2. Privacy inquiries: legalprivacy@tarkett.com.

We collect, use, and disclose personal information with your consent, except where the law permits otherwise. You may withdraw consent at any time by contacting legalprivacy@tarkett.com.

Personal information collected from Canadian residents may be transferred to and processed in the United States. FieldTurf contractually requires service providers to protect your information with measures equivalent to those under Canadian law.

Your Rights Under Canadian Privacy Laws:

  • Right of Access: Access the personal information we hold about you within 30 days of a written request
  • Right to Correction: Request correction of inaccurate or incomplete personal information
  • Right to Deletion: Request deletion of personal information no longer necessary for its original purpose
  • Right to Data Portability: Quebec residents may request personal information in a structured, commonly used format
  • Right to Withdraw Consent: Withdraw consent to processing at any time
  • Right to De-indexing: Quebec residents may request cessation of dissemination of personal information that causes harm

To submit a request: legalprivacy@tarkett.com (subject line: "Canadian Privacy Request").

If unsatisfied with our response, you may lodge a complaint with the Office of the Privacy Commissioner of Canada (www.priv.gc.ca) or, for Quebec residents, the Commission d'accès à l'information du Québec (www.cai.gouv.qc.ca).

END OF PRIVACY POLICY