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Canada Privacy Policy

Canada Privacy Policy

Thank you for visiting FieldTurf. Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices. Please note that the practices set forth are for this site only and are only applicable to Canada. Links to third party sites may be provided on this site. These third party sites operate independently of FieldTurf and may have established their own privacy and security policies. We encourage you to review the privacy policies and terms of use posted on those, and all third party sites. This Privacy Policy does not apply to such linked pages or other sites, and FieldTurf is not responsible for the content or practices of any third party websites whose links are provided solely for your convenience.

Collection of Information

FieldTurf collects personal information for the purposes described in this Privacy Policy such as: name, organization, e-mail address, telephone number, city, province and project when voluntarily submitted by its visitors.

How We Use the Information

FieldTurf may use the information you provide about yourself to fulfill your requests for our products and services, to respond to your inquiries about our offerings, and to offer you other products, programs or services that we believe may be of interest to you. You can always unsubscribe from receiving promotional emails from us by simply clicking the “unsubscribe” link provided at the bottom of every promotional email from us.

Your information is stored in Canada. We do not sell or transfer the information outside our direct business interest. We may transfer your information to our distributors and agents in other countries who perform services on our behalf for the purposes described in this Privacy Policy. The protection afforded by law to personal information might not be the same in these other countries. However, when we transfer your information to these persons, we take contractual measures designed to provide your personal information with the protections enjoyed under Canadian privacy law.

We may also transfer information we have about you in the event that we sell or transfer all or a portion of our business or assets to a third party by following the procedure outlined in applicable Canadian privacy legislation.

We may disclose any personal information if such information is requested by law enforcement agencies or if we are required or permitted to do so by law, regulation, subpoena, court order, or by a government entity.

We also may disclose personal information to third parties if we have reason to believe that disclosing such information is necessary or useful to conduct investigations of possible breaches of law or legal rights in any of the jurisdictions where we do business, to cooperate in any legal investigation in any of those jurisdictions, or to conduct our own investigations in order to identify, contact, or bring legal action against someone who may be violating the terms of use of our site or any other terms applicable to any activity or feature of our site.

We reserve the right to monitor the use of our site in order to prevent, detect or suppress such activities.


Your personal information will be retained for a reasonable period of time and as necessary for the purpose for which it was obtained, or as advisable pursuant to relevant statutory, regulatory, or contractual requirements or industry standards, after which it will be securely destroyed or anonymized. We may remove personal identifiers from your information and maintain and use it in anonymous form that may later be combined with other information to generate aggregated information. Such anonymous and aggregated information may be sold, traded, rented, or shared.

Cookie/Tracking Technology

The website may use cookie and tracking technology depending on the features offered. Cookies are small pieces of information that are stored by your computer’s web browser. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors to enhance the experience of users by, for example, remembering and directing them to pages previously consulted.

Most browsers automatically accept cookies. However, you can usually change the browser to disable cookies. Each browser is different, so you will need to verify your specific browser’s “Help” menu to learn how to change the cookie preferences. Please note that if you disable all cookies, you may be unable to access all the functionality of our site.

Personal information, apart from IP address, cannot be collected via cookies and other tracking technology that we use. However, we may allow some third parties, such as advertising companies, to use cookies to collect information about your browsing habits and to make advertising on our site more relevant to you and your interests based on you browsing habits and the information about you on the site. These companies may track your response to advertisements, report on visitor interaction and measure the effectiveness of advertisements. The information practices of these third party advertising companies are governed by their own privacy policies and are not covered by this Privacy Policy. Some advertising networks participate in industry programs such as Network Advertising Initiative that allow you to opt-out of third party advertising.”

If you use third party social media services or similar tool, such as Facebook or Twitter, we may receive personal information about you that you have made available to those services. We will treat any personal information we receive through third party social media service or similar tool in accordance with this Privacy Policy.

Our Commitment to Security

We have put in place appropriate physical, technological, and administrative procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the personal information that respects the rights and obligations of persons under applicable Canadian privacy legislation.

Agents and contractors of FieldTurf who provide services on our behalf and have access to your personal information for this purpose are required to protect the confidentiality of this information in a manner that is consistent with the rights and obligations imposed by applicable Canadian privacy legislation by, for example, not using the information for any purpose other than to carry out the services they are performing for FieldTurf.

Although FieldTurf takes measures to safeguard against unauthorized disclosures of information, we cannot ensure that personal information that we collect will never be viewed by an unauthorized party.

Access to and Correction or Deletion of Personal Information

On reasonable notice, subject to certain exceptions under applicable Canadian privacy legislation, you are entitled to access or correct your personal information and, where this information is no longer needed to require its deletion.

If at any time you would like to access, rectify or have deleted your personal information, please contact us via email at or via mail at:

FieldTurf Inc. 7445 Cote-de-Liesse Suite 200 Montreal, Quebec H4T 1G2 Canada

Once we no longer need your personal information for the purposes for which it was given to us, we will delete or anonymize it within a reasonable time afterwards.

How to Contact Us

If you have any questions or concerns about FieldTurf's policy for this site or its implementation you may contact us at 1-800-724-2969 or

Updates & Effective Date

From time to time, we may update this privacy policy. We encourage you to periodically check back and review this policy so that you always will know what information we collect, how we use it, and to whom we disclose it.

This was last updated on December 20, 2018

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